Bilingual ninjas answer every call, chase every supplement, and close the books — so your crew stays on the ridge, not stuck on hold.
These are the artifacts a Work Ninjas back office produces in an ordinary week — handed to you the way we hand them to our clients.(representative examples)
$4,280 recovered while the crew stayed on the roof.
LIVE · INTAKEAnswered before the second ring, in English or Spanish.
Five calls, five bookings — before 9 AM, bilingual.
SUPPLEMENTS DESKEvery line item rebuilt in Xactimate, filed same day.
Twelve appointments routed around two crews, confirmed by text.
Books closed on the 3rd, every deposit matched to a job.
You’re thirty feet up when the phone rings again.
The adjuster shorted the claim. The books are three weeks behind.
You didn’t start a roofing company to run an office.
Every missed call is a roof someone else sells. Every unfought supplement is margin left on the adjuster’s desk. Work Ninjas exists so none of it lands on you— a nearshore, bilingual team that already speaks roofing, wired into your tools, working your hours.
Trained on roofing and exterior work — not a generic script. Pick what you need today, add more as you grow.
Every call answered live, on-brand, in seconds — even when the storm rush hits. Bilingual reps who sound like part of your crew. No voicemail, ever.
Live · EN · ESWe capture, qualify, and follow up on every lead fast — from first call to signed contingency — then book the inspection and drop it clean into your CRM.
Into your CRMRoof inspections and adjuster meets booked straight onto your crews' calendars, with reminders that cut no-shows.
On your calendarWe meet the adjuster, document every course and accessory, and file Xactimate supplements that get approved.
$10M+ recoveredInvoicing, AR/AP, reconciliation, and daily paperwork — accurate and on time.
Clean booksEagleView-ready roof reports and material takeoffs — squares, waste, and ridge — turned around fast, so estimates go out same-day.
12K+ / yearWe source, screen, and shortlist field crews and office staff so you scale without the headache.
Source & screen
We ran a roofing business before we ran the back office for one. We know storm season, the supplement grind, and what a missed call costs — so we built the team we wished we had: trained, bilingual, and ready to run the office while you lead the crews.
No new software to learn. No long contracts. We adapt to how you already run, then slot in.
Tell us which parts of the back office hurt most. Share any scripts or SOPs.
We document your workflows and connect your phone, CRM, and tools.
A trained, bilingual team starts running your front and back office.
Booked jobs, clean books, and recovered supplements flow in. Add services anytime.
We're not a generic BPO reading off a card. We staff nearshore, bilingual pros and train them on how roofing actually runs — from intake to supplement.
Same time zones, no overnight lag, and a cultural fit your customers and adjusters can hear on the call.
Shingles, squares, supplements, Xactimate, inspections — your Ninjas speak roofing, so everyone trusts them.
A full back-office team for less than the loaded cost of one or two local hires — and it scales on demand.
Real clients, on camera — not actors, not a script.
Still weighing it up? These are the questions roofing owners ask us most.
Book a free consultationBook a demo now, or talk to us about a plan built around your operation. Setup takes two weeks — the storm-season chaos shrinks today.
